Maureen's Top 5 Customer Service tips

Hi there!
How are you today?

From my own personal experience, I have observed the following tips with regards to providing exceptional Customer Service.

1) Always re-assure the customer

2) If you promise the customer that you will do something, do it!

3) "Under promise" and "over deliver"

4) Always maintain a professional composure at all times

5) Always have a positive smile. ;-)

One more thing. It's much cheaper to retain a repeat customer than it is to acquire a new one.